Privacy Policy

Introduction

Welcome to our online English language school. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our educational services. We comply with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and other international privacy laws.

Information We Collect

How We Use Your Information

We process your personal data for the following purposes:

• Educational Services: Providing personalized English language instruction, tracking your progress, and adapting our teaching methods to your learning style and pace.
• Communication: Sending course updates, scheduling information, educational materials, and responding to your inquiries and support requests.
• Service Improvement: Analyzing usage patterns to enhance our platform functionality, develop new features, and improve overall user experience.
• Administrative Purposes: Managing your account, processing payments, maintaining records, and ensuring compliance with our terms of service.
• Marketing Communications: Sending promotional materials about new courses, special offers, and educational content (only with your explicit consent).

Your Privacy Rights

Data Security and Protection

We implement comprehensive security measures to protect your personal information:

• Encryption: All data transmissions are secured using industry-standard SSL/TLS encryption protocols
• Access Controls: Strict authentication and authorization procedures limit access to authorized personnel only
• Regular Audits: Periodic security assessments and vulnerability testing to identify and address potential risks
• Data Minimization: We collect and retain only the information necessary for providing our educational services
• Staff Training: Regular privacy and security training for all employees handling personal data

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. Educational records are typically maintained for seven years after course completion to provide transcripts and certificates. Account information is deleted within 30 days of account closure unless legal requirements mandate longer retention periods. You may request earlier deletion of your data, subject to our legitimate business needs and legal obligations.

International Data Transfers

Your personal data may be transferred to and processed in countries outside your residence. We ensure adequate protection through appropriate safeguards such as Standard Contractual Clauses approved by the European Commission, adequacy decisions, or other legally recognized transfer mechanisms. We maintain the same level of protection regardless of where your data is processed.

Children's Privacy

Our services may be used by students under 18 years of age. We collect personal information from minors only with appropriate parental or guardian consent. Parents have the right to review, modify, or delete their child's personal information and can contact us to exercise these rights. We implement additional safeguards for processing children's data in compliance with applicable laws.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. We will notify you of significant changes through email or prominent notices on our website. Your continued use of our services after such modifications constitutes acceptance of the updated policy. We encourage you to review this policy regularly to stay informed about how we protect your information.